Privacy policy

Applies to decocanada.com

1. Who we are

DecoCanada is an online store selling jewellery, bags, boots, and accessories for everyday wear.

Business name	Deco Canada
Email	info@decocanada.com
Address	Toronto, Canada

2. What we collect

› Name
› Email address
› Shipping and billing address
› Phone number (optional)
› Payment details (processed by our payment provider; we do not store card details)
› Order history and preferences
› IP address and browsing behaviour via analytics tools

3. Why we collect it

› To process your order, payment, and delivery
› To communicate about your order (confirmation, tracking)
› Customer service and handling returns
› Website analytics and improving our store
› Newsletter and offers (only with your consent)

4. Third parties

Shopify Inc.	E-commerce platform (hosting, payment processing, order administration)
Canada Post	Order delivery
Google LLC	Google Analytics (anonymised)

We do not sell your personal information to third parties.

5. Retention periods

Order records	As required by Canadian tax and business law
Account data	Until you delete your account
Newsletter subscription	Until you unsubscribe
Analytics	14 months (anonymised)

6. Your rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information. Send your request to info@decocanada.com and we'll respond within 30 days. You may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

7. Cookies

We use functional cookies (necessary), analytics cookies (Google Analytics, anonymised), and, with your consent, marketing cookies. You can decline cookies through the cookie banner or your browser settings.

8. Security

Our website uses HTTPS (SSL encryption). Payment details are handled through our payment provider's secure environment. We take appropriate technical and organisational measures to protect your data.

Privacy questions? info@decocanada.com